The Dental Billing Podcast
Dental billing is not data entry. It's the difference between a practice that collects what it earned and one that writes it off and calls it the cost of doing business.
The Dental Billing Podcast is hosted by Ericka Aguilar and Jen Lyman, RDH. Ericka has been a dental biller since 1998 and has taught billing in 31 states and Mexico. Jen came out of the operatory and now runs Lyman Revenue Solutions, handling both dental and medical billing. One of us knows exactly what the carrier is going to do with your claim. The other one knows what actually happened in that chair. You get both.
Every week we break down denials, appeals, coding, and the carrier behavior nobody warns you about, in plain language, with real sources. We teach the law before the codes, because a code doesn't win an appeal. Knowing what that carrier is legally required to do wins the appeal.
If you've ever been told you're "just the biller," this show is for you. Downloads in 114 countries and counting. Bring your coffee and your worst denial.
The Dental Billing Podcast
Latest Episodes
Your Billing 'Expert' Might Be the Reason You Need an Audit
Your AR report can either be a weekly panic trigger or the clearest roadmap you have for better cash flow. As we head toward 2027, I’m seeing a major trend across dental practices: smart, hardworking teams who genuinely don’t know what’s happen...
A Third-Party Billing Audit Shows You What To Fix
353 insurance denials sitting untouched is not a “busy week” problem. It’s a visibility problem and it’s exactly why we wanted a candid, practical talk about dental billing audits, denial management, and the numbers every practice owner should ...
Want to Find Extra $$ in Your Practice? Join The End of Year Revenue Push Challenge
Denied claims, missing documentation, and unscheduled treatment plans don’t just hurt your numbers, they quietly train your practice to accept less than you earned. We built this end-of-year revenue push to help you pull revenue back into the b...
Billing Meets Bookkeeping: Why Your Numbers Never Match
You posted a $100 payment. The bank shows $97. That missing 3% is merchant fees and it is technically income, and if your bookkeeper only records the net deposit, it never shows up anywhere. Neither do your write-offs, your credits or your true...
Stop Treating Patient Credits Like Free Money
Credit balances look harmless on a ledger, but they represent money we owe to patients or payers and they can turn into a major risk if we ignore them. We break down how to audit credits correctly, avoid accidental giveaways, and stay compliant...
Fan Mail
Hey Ericka, This is Nicole I was listening to your amazing Dental Podcast I am currently re-listening to episode #87 "Stop Verifying Insurance Like It's 1995" Priceless information thank you. You stated that there was a verification form that we could download, I just wanted to know if the form was still available for download, because I don't see it there. I would love to have a copy of this to use for proper insurance verification if you still offer it. Thank you in advance and hope to hear from you soon. ~Nicole And once again thank you for all that you do for the dental community.
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