The Dental Billing Podcast
Dental billing is not data entry. It's the difference between a practice that collects what it earned and one that writes it off and calls it the cost of doing business.
The Dental Billing Podcast is hosted by Ericka Aguilar and Jen Lyman, RDH. Ericka has been a dental biller since 1998 and has taught billing in 31 states and Mexico. Jen came out of the operatory and now runs Lyman Revenue Solutions, handling both dental and medical billing. One of us knows exactly what the carrier is going to do with your claim. The other one knows what actually happened in that chair. You get both.
Every week we break down denials, appeals, coding, and the carrier behavior nobody warns you about, in plain language, with real sources. We teach the law before the codes, because a code doesn't win an appeal. Knowing what that carrier is legally required to do wins the appeal.
If you've ever been told you're "just the biller," this show is for you. Downloads in 114 countries and counting. Bring your coffee and your worst denial.
The Dental Billing Podcast
Latest Episodes
Your Billing 'Expert' Might Be the Reason You Need an Audit
Your AR report can either be a weekly panic trigger or the clearest roadmap you have for better cash flow. As we head toward 2027, I’m seeing a major trend across dental practices: smart, hardworking teams who genuinely don’t know what’s happen...
A Third-Party Billing Audit Shows You What To Fix
353 insurance denials sitting untouched is not a “busy week” problem. It’s a visibility problem and it’s exactly why we wanted a candid, practical talk about dental billing audits, denial management, and the numbers every practice owner should ...
Want to Find Extra $$ in Your Practice? Join The End of Year Revenue Push Challenge
Denied claims, missing documentation, and unscheduled treatment plans don’t just hurt your numbers, they quietly train your practice to accept less than you earned. We built this end-of-year revenue push to help you pull revenue back into the b...
Fan Mail
Hey Ericka, thank you for the recent podcast with verification of insurance and the added questions we need to ask. My question is when you talked about the example of Blue Cross Blue Shield and that we’re not in network with them, but we may be In network with connection dental, you mentioned opting out. When we’re talking about opting out, you mean, calling connection dental, and opting out with them, correct? In other words, we can’t just opt out of connection dental through Blue Cross Blue Shield. It has to be all or none. and if we are contracted with multiple insurance companies and they are all leased through another insurance provider, they're going to choose the contract that is the lowest fee schedule to reimburse?
Ft Collins, Colorado