The Dental Billing Podcast
Dental billing is not data entry. It's the difference between a practice that collects what it earned and one that writes it off and calls it the cost of doing business.
The Dental Billing Podcast is hosted by Ericka Aguilar and Jen Lyman, RDH. Ericka has been a dental biller since 1998 and has taught billing in 31 states and Mexico. Jen came out of the operatory and now runs Lyman Revenue Solutions, handling both dental and medical billing. One of us knows exactly what the carrier is going to do with your claim. The other one knows what actually happened in that chair. You get both.
Every week we break down denials, appeals, coding, and the carrier behavior nobody warns you about, in plain language, with real sources. We teach the law before the codes, because a code doesn't win an appeal. Knowing what that carrier is legally required to do wins the appeal.
If you've ever been told you're "just the biller," this show is for you. Downloads in 114 countries and counting. Bring your coffee and your worst denial.
The Dental Billing Podcast
Latest Episodes
Your Billing 'Expert' Might Be the Reason You Need an Audit
Your AR report can either be a weekly panic trigger or the clearest roadmap you have for better cash flow. As we head toward 2027, I’m seeing a major trend across dental practices: smart, hardworking teams who genuinely don’t know what’s happen...
A Third-Party Billing Audit Shows You What To Fix
353 insurance denials sitting untouched is not a “busy week” problem. It’s a visibility problem and it’s exactly why we wanted a candid, practical talk about dental billing audits, denial management, and the numbers every practice owner should ...
Want to Find Extra $$ in Your Practice? Join The End of Year Revenue Push Challenge
Denied claims, missing documentation, and unscheduled treatment plans don’t just hurt your numbers, they quietly train your practice to accept less than you earned. We built this end-of-year revenue push to help you pull revenue back into the b...
Billing Meets Bookkeeping: Why Your Numbers Never Match
You posted a $100 payment. The bank shows $97. That missing 3% is merchant fees and it is technically income, and if your bookkeeper only records the net deposit, it never shows up anywhere. Neither do your write-offs, your credits or your true...
Fan Mail
hey Erica just listening to your latest podcast and you were talking about Delta Dental of North Carolina. I work out of North Carolina. And I will have to say that they are one of the easiest ones to work with they don't require documentation for anything except for implant related so if there's a denial, it's usually for a valid reason or you're under focused review. I know I have appealed for them, but that's probably been in the last year that I've started working heavily in the department and seeing what goes on. Glad you did this information because I hear so many times. We'll just write it off. They denied it and I always tell my billers you gotta fight for every penny and more insurance companies are downgrading extractions now if you have any ideas on how to get them to stop doing that i would love to hear. I don't know if it's something in the notes that they're saying, but we have to appeal almost every single one mostly MetLife and Cigna. Thanks again for your show I absolutely love listening and the work you do is so important and needed!
Statesville, North Carolina
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