The Dental Billing Podcast
Dental billing is not data entry. It's the difference between a practice that collects what it earned and one that writes it off and calls it the cost of doing business.
The Dental Billing Podcast is hosted by Ericka Aguilar and Jen Lyman, RDH. Ericka has been a dental biller since 1998 and has taught billing in 31 states and Mexico. Jen came out of the operatory and now runs Lyman Revenue Solutions, handling both dental and medical billing. One of us knows exactly what the carrier is going to do with your claim. The other one knows what actually happened in that chair. You get both.
Every week we break down denials, appeals, coding, and the carrier behavior nobody warns you about, in plain language, with real sources. We teach the law before the codes, because a code doesn't win an appeal. Knowing what that carrier is legally required to do wins the appeal.
If you've ever been told you're "just the biller," this show is for you. Downloads in 114 countries and counting. Bring your coffee and your worst denial.
The Dental Billing Podcast
Latest Episodes
Protocol Vs Standard Of Care In Dental X Rays with Jen Lyman, RDH
Someone on the internet said it’s “no longer protocol” to take x-rays at recall, and that one word is where the real danger starts. Radiographs are not a habit we do on a timer. They’re part of a provider’s standard of care, and that standard o...
Ericka Aguilar Gets Interviewed (Finally)
A lot of dental billing advice online is loud, confident, and wrong and the cost shows up months later as denials, write-offs, and clawbacks. So we flipped the mic and let you meet Erica, the person behind years of dental billing education, rev...
Credentialing Do's and Don'ts with Jen Lyman - RDH
The fastest way to break a dental billing system is to assume the hard part starts after treatment. We sit down with Jen Lyman, now officially my co-host, and get honest about what really determines whether your dentistry turns into clean reimb...
How Membership Plans Help Dentists Drop PPOs
Insurance paperwork is eating the front office alive, reimbursements keep tightening, and expenses keep climbing, yet many practices still feel stuck on the PPO treadmill. I sit down with Jordan Comstock, founder and CEO of Boom Cloud, to talk ...
27,837 Denials. Zero Appeals, make this make sense!
Delta Dental’s logo is everywhere in dentistry, but the numbers most practices never see are sitting in plain sight in a federal CMS dataset. We walk through the CMS Transparency in Coverage Public Use File and focus on the rarely opened tab fo...
Fan Mail
hey Erica just listening to your latest podcast and you were talking about Delta Dental of North Carolina. I work out of North Carolina. And I will have to say that they are one of the easiest ones to work with they don't require documentation for anything except for implant related so if there's a denial, it's usually for a valid reason or you're under focused review. I know I have appealed for them, but that's probably been in the last year that I've started working heavily in the department and seeing what goes on. Glad you did this information because I hear so many times. We'll just write it off. They denied it and I always tell my billers you gotta fight for every penny and more insurance companies are downgrading extractions now if you have any ideas on how to get them to stop doing that i would love to hear. I don't know if it's something in the notes that they're saying, but we have to appeal almost every single one mostly MetLife and Cigna. Thanks again for your show I absolutely love listening and the work you do is so important and needed!
Statesville, North Carolina
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